1. About these terms
These Terms of Use (“Terms”) are an agreement between you and M.A.L.S. SERVICES LIMITED (“MALS”, “we”, “us”), 18 Thoukydidou, Limassol 3060, Cyprus. They apply to the website at mals-sl.com and to the mobile applications we publish on the Apple App Store and Google Play (the “Apps”), together the “Services”.
Your use of an App is also governed by our End User License Agreement (“EULA”). If these Terms and the EULA conflict with regard to an App, the EULA prevails. How we handle personal data is described in our Privacy Policy.
By using the Services you agree to these Terms. If you do not agree, please do not use the Services.
2. Who can use our services
You must be at least 16 years old, or the minimum age required in your country to use online services without parental consent, whichever is higher, unless an App states otherwise. If you use the Services on behalf of an organisation, you confirm that you are authorised to accept these Terms for it.
3. Our apps and services
We continuously improve the Services and may add, change or remove features. We aim to keep the Services available, but they may be interrupted for maintenance, updates or reasons beyond our control. Where a change materially reduces functionality you have paid for, we will tell you in advance where reasonably possible, and you may cancel your subscription as described in section 5.
4. Accounts
Some Apps let you create an account. You agree to provide accurate information, keep your sign-in details confidential and tell us promptly about any unauthorised use. You are responsible for activity under your account unless it results from our failure to take reasonable care. You can delete your account at any time inside the App, where this option is available, or by contacting us.
5. Subscriptions and in-app purchases
- Where you buy. Purchases in our Apps are made through the Apple App Store or Google Play and are processed and billed by Apple or Google under their terms. We do not receive or store your payment card details.
- Prices. Prices, billing periods and any trial terms are shown before you confirm a purchase. Prices may include applicable taxes and may vary by country.
- Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your store account is charged for the renewal within the 24 hours before the current period ends.
- Free trials and introductory offers. If a subscription starts with a free trial or an introductory price, it continues as a paid subscription at the standard price when the offer ends, unless you cancel at least 24 hours before it ends. Where applicable, any unused part of a free trial is forfeited when you buy a subscription.
- Managing and cancelling. You can manage or cancel a subscription at any time in your App Store or Google Play account settings. Deleting an App does not cancel a subscription. A cancellation takes effect at the end of the current billing period.
- Refunds. Refund requests are handled by Apple or Google under their refund policies; we cannot refund store purchases ourselves. Contact us if you need help with a request.
- Price changes. If the price of a subscription changes, you will be notified in advance as required by Apple or Google and by applicable law.
- Your statutory rights. If you are a consumer in the European Union, you may have a statutory right to withdraw from a purchase within 14 days. Purchases made through the App Store and Google Play are subject to Apple’s and Google’s cancellation and refund terms, which describe how to exercise this right. Nothing in these Terms limits your mandatory consumer rights.
6. Acceptable use
You agree not to:
- use the Services in breach of any law or in a way that infringes anyone’s rights;
- copy, modify, decompile, reverse engineer or create derivative works of the Services, except as permitted by law;
- circumvent any security, licensing or payment feature;
- access the Services by automated means, or interfere with their operation, servers or networks;
- upload or transmit malware, spam, or unlawful, harmful or offensive content;
- impersonate anyone or misrepresent your affiliation with anyone;
- resell or commercially exploit the Services without our written permission.
7. Intellectual property
The Services, including their software, design, text, graphics, logos and trademarks, are owned by MALS or its licensors and are protected by intellectual property laws. Subject to these Terms and the EULA, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Services for your own non-commercial purposes. All rights not expressly granted are reserved. If you send us ideas or feedback, we may use them without any obligation to you.
8. Your content
Some Apps let you create, upload or store content. You keep ownership of your content. You grant us a limited licence to host, store, process and display it only as needed to provide the App’s features to you. You are responsible for your content and confirm that you have the rights needed to use it in the App.
9. Third-party services
The Services may include links to, or features provided by, third parties — for example, sign-in with Apple or Google, or the payment screens of the app stores. Those services are governed by their own terms and privacy policies, and we are not responsible for them.
10. Disclaimers
We provide the Services with reasonable care and skill. Apart from that and any guarantees that apply by law, the Services are provided “as is” and “as available”, and we do not promise that they will be uninterrupted, error-free or suitable for a particular purpose. Nothing in these Terms affects your statutory rights as a consumer.
11. Limitation of liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
Subject to that, we are not liable for losses that were not reasonably foreseeable, for business losses (such as loss of profit, revenue or data used for business purposes), or for losses caused by events outside our reasonable control. Subject to the same exceptions, our total liability to you in connection with the Services is limited to the greater of the amount you paid for the relevant App or subscription in the twelve months before the event giving rise to the claim, or EUR 100.
12. Suspension and termination
You may stop using the Services at any time. We may suspend or end your access if you seriously or repeatedly breach these Terms, if the law requires it, or to protect the Services or other users. Where reasonable, we will give you notice and an explanation. Sections that by their nature should survive termination, including sections 7, 10, 11 and 14, continue to apply.
13. Changes to these terms
We may update these Terms to reflect changes to the Services or to the law. We will publish the updated Terms on this page with a new effective date and, for material changes, notify you in advance inside the App or by email where we have your address. If you continue to use the Services after the changes take effect, the updated Terms apply; if you do not agree, you can stop using the Services and cancel any subscription.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Cyprus, and the courts of the Republic of Cyprus have jurisdiction over any dispute arising from them. If you are a consumer living in the European Union, you also benefit from the mandatory provisions of the law of your country of residence and may bring proceedings in the courts of that country. We encourage you to contact us first — most issues can be resolved quickly by email.
15. Contact
M.A.L.S. SERVICES LIMITED
18 Thoukydidou, Limassol 3060, Cyprus
Email: support [at] mals-sl.com